Last Summer in California I tried to start my son's car and found that the battery had died - on the 4th floor of a parking garage. Not a problem since I have a AAA card, that roadside insurance company that rushes to your location and rescues you. I didn't have my new Oklahoma card on me, but still had one from Seattle and with my unusual name, I'm easy to find on any list. But they could not find my name and so I sat around while they looked and looked. Finally they discovered the problem - my new Oklahoma AAA card had a semi-colon(;) instead of the "L" in my last name. My point, and I do have one, is that things that never happen to anyone else happen to me. And when my new card came this year, I saw that they had responded to my complaint about them leaving the "L" out of my last name. Note in the picture that the "L" is there now, along with that semi-colon.